Noticeboard

SURGERY CLOSED FOR TRAINING - THURSDAY 30TH SEPTEMBER - Please note that the surgery will be closed for staff training from 12.30 pm on Thursday 30th September.  If you require GP support while we are closed, please call NHS 111.

NEW TELEPHONE SYSTEM:  We are pleased to inform you that the practice will be implementing a new telephone system on Thursday 2nd September.  Our new system will introduce significant benefits for our patients:  no more engaged tones, knowing where you are in the telephone queue, along with the ability to request a 'queue busting' call back.  Whilst we are confident that the implementation will be a fairly smooth process, please bear with the team while we get used to working with it.  Thank you for your support with this.

FACE COVERINGS:  In order to protect our patients and staff, we respectfully ask that you continue to wear your face coverings if you attend the surgery for any reason.  We thank you for your support in this matter.

My Care Record:  Privacy Notice – Coronavirus (Covid-19) Response Addendum.  This notice describes how we may use your information to protect you and others during the coronavirus (Covid-19) pandemic, and it supplements our main Privacy Notice (Fair Processing Notice).  More information available here.

Blood test appointments: 

These can now be booked online by clicking on the link - www.mse.nhs.uk/blood-tests

On line booking:  Please note that we have suspended all on-line appointment booking for the time being.  This is because on-line booking does not allow for triage/screening of appointments, so this has been necessary to safeguard both our patients and our staff.  Please accept our apologies for any difficulty this creates.

Repeat Prescriptions:  From 1st April 2020 you will no longer be able to order your repeat prescriptions from your local pharmacy or via another third party.  Requests for repeat medication should be made direct to the surgery via any of the following options:

Please do speak to a member of the reception team if you have any queries regarding this change.

Coronavirus Information for the Public

For the latest information and advice please follow this link :

https://www.nhs.uk/conditions/coronavirus-covid-19/

This website also contains up-to-date advice for people returning from a specified list of countries, which can be found here: https://www.gov.uk/government/publications/covid-19-specified-countries-and-areas 

Extended access appoinments

Extended Access

 

GP and Nurse appointments are now available in your area during the evening and at the weekend.  To book an appointment, contact your Practice.  For more information, visit bit.ly/ExtendedAccess

Adult with cystitis symptoms?

If yes, please complete this questionnaire and hand it in with a urine sample (in a labelled, small and closed container) at reception. Please do NOT hand the sample to reception staff but place in the designated receptacle.

Appointments

calendar_penOpening hours are from 8.00am to 6.30pm, Monday to Friday, when the Reception Office is open to book appointments. You may make an appointment in person or by phone or online via this website*.

The receptionist will try and book you with the doctor of your choice, but if this is not possible an alternative will be offered. If you cannot keep your appointment, please cancel it so that it can be used for someone else.

* To access the online booking system you will need to request a username and password from the surgery.

Urgent Appointments

A proportion of each day’s appointments are reserved for same-day booking, and these are particularly appropriate for acute illnesses.

Our receptionists are trained to help you and make the best use of the doctors’ time. We hope you will understand if at times they cannot satisfy your requests completely.

Extended Access Appointments 2

 

 
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